Terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

nr11.shop is a website operated by AI 3D LTD, Registered in England and Wales with number 12181346.

The term โ€˜usโ€™ or โ€˜weโ€™ refers to the owner of the website. The term โ€˜youโ€™ refers to the user or viewer of our website.

Use of the Website
The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Disclaimer
We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

We decline any liability for any loss or damage you or your business may incur by using our website.

Product specific terms and conditions

Where mentioned “custom made”, or “made to order”, or “hand crafted”, or any other terms pointing that a product will be manually crafted after a successful order is placed, paid and confirmed the following terms apply:

  • Products made to order are not usually stocked
  • Products made to order are manufactured only after an order is placed, paid and confirmed
  • The customers agrees to the estimated lead-time and the estimated dispatch and delivery times.
  • Being made to order it means that there are unlikely two identical products. While the main characteristics and features described in the product description may resemble, there will be differences due to the nature of manufacturing process and the raw materials used (i.e. the wood may have the odd knot, or the brass may not be tarnished the same on two similar products, etc)
  • Likewise the final product may slightly differ from the pictures shown. This may also be a distorsion due to display settings, etc.
  • We stock a reasonable quantity of raw materials to cover all the products we list on the website. However, if a product becomes unavailable after an order is placed, paid and confirmed due to circumstances we can or cannot control (i.e. unique piece of wood that reveals damage or rot once processing, last item of a series that gets damaged during machining, etc.) the customer will be promptly informed and options will be given.

Use of Coupons:

  • Coupon Distribution: Coupons may be distributed either as a gift for a successful order or as part of promotions communicated on the main page.
  • Minimum Order and Discount Value: The minimum order value for coupon redemption, along with the discount value, will be clearly stated on the coupon itself.
  • Recipient and Gifting: Coupons may be used by the original recipient or gifted to others.
  • Expiration Date: Unless mentioned on the coupon itself, there is no expiration date for coupon use.
  • Redemption Conditions: Coupons may only be used once on the total value of the basket, excluding tax and shipping fees.
  • Non-Exchangeable for Cash: Coupons hold no cash value and cannot be exchanged for cash.
  • Modification or Termination: We reserve the right to modify or terminate the coupon program at any time without prior notice.
  • Compliance with Terms and Conditions: The use of coupons is subject to compliance with all terms and conditions of our website, as well as other policies in place.

Intellectual Property
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Links to Other Websites
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your Use of Information and Materials
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Privacy Policy
We are committed to protecting your privacy. Our privacy policy sets out how we use and protect any personal information that you give us when you use this website.

Governing Law and Jurisdiction
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

We reserve the right to amend these terms and conditions at any time. Your continued use of this website after any changes are made constitutes your acceptance of the new terms and conditions.

If you have any questions about our terms and conditions, please contact us.